Making a job offer

You’ve met everyone and you’re sure the person you want on board is sitting across the desk from you – but play it cool.

Pause for thought

  1. It’s nice to feel wanted: But good people who are brimming with confidence, and who may already have other offers on the table, will want time and space to consider their options, which might include negotiating your offer upwards
  2. Holding the trump cards: Making that offer on the spot can tip acceptable enthusiasm into full-blown desperation, setting up an unspoken (but deafening) sense of ‘You need me more than I need you’ – or give the impression that, in your team, sudden impulse may often triumph over reasoned consideration
  3. You might be wrong: The seemingly perfect candidate may not have made the same positive impression on other stakeholders in the hiring decision – line managers who impose unwanted colleagues on existing staff may be running unwise risks; of course, that doesn’t mean you should slavishly follow the whims of juniors with irrational or dubious motives – but time out may be needed to make a convince case or consult your own senior managers

An offer they can’t refuse?

  1. On the money: Whatever salary banding has been advertised, it may be the case that your favoured candidate will demand much more – talk to your recruitment consultant right from the start about what candidates’ expectations are, and don’t assume that they won’t be offered more elsewhere
  2. Money talks: The offer you make and the manner in which you make it can say much about you and your organisation; many an employer has lost out on a good person, not because the offer was insufficiently tempting but because the negotiations were long and drawn out, leaving the candidate feeling under-valued (resisting perfectly reasonable salary requests may indicate further struggles down the line over resources, budgets, subsequent pay reviews for the recruit and job offers to those the candidate might want to bring on board themselves)
  3. Here for you: Your BS Social Care consultant will have long experience of negotiating the most sensitive and business-critical job offers; he or she will keep you informed right through the recruitment process, minimising the potential for nasty surprises when the offer is finally made
  4. Make it official: Once you’ve made that firm offer (and even if you’ve had a verbal acceptance), make sending a written offer out your top priority. A formal letter with an employment contract would be ideal – but isn’t always feasible if internal procedures have to be followed. However, do fire out an email (your recruitment consultant can forward this on discreetly), personalising it as much as possible about how pleased you are to make the offer, seeking confirmation of acceptance and start date, and even inviting your recruit to come in again in a few days or the following week, perhaps for after-work drinks or lunch with their new colleague – crucial insurance against the risk of a counter-offer by their current employer