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Administration Officer

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Administration Officer

  • Location:

    Sheffield

  • Sector:

    Internal

  • Job type:

    Temporary

  • Salary:

    Up to £11.60 per hour

  • Contact:

    CRT Team

  • Contact email:

    crt.web@brookstreet.co.uk

  • Job ref:

    HOAOVSI_1682366638

  • Published:

    11 months ago

  • Duration:

    6 months

  • Expiry date:

    24/05/2023

  • Startdate:

    Once clearance is complete

Job Description

Would you like an opportunity to work in an exciting role within the Public sector?

Brook Street are currently recruiting Temporary Administration Officers for our reputable client the Home Office. You will provide essential administrative support to the department, dealing with customer queries and undertaking a range of case-working duties.

Hours: 37 hours per week, Monday to Friday between 9am - 5:30pm
Pay Rate: £11.60 per hour
Location: Sheffield, S3 8NU
IT will be provided by the client however you must have a quiet environment to work out of and a strong, stable internet connection.
Length of assignment: Expected to run until December 2023 with the possibility of extension.

The Role:
We are recruiting for an exciting Administration Officer position (Temporary), to join the Visas, Status & Information department within the Home Office, Sheffield. This is an excellent opportunity to work within the Public Sector and provide an essential service to the Home Office. This role will also require you to be able to work in a management style role.

To deliver a wide range of work, the Home Office strongly believes in a team effort and relies on talented people with a wide range of skills and experience. That's where you come in! Working at the Home Office, they are committed to representing modern Britain in all its diversity and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.

What will be your primary responsibilities?

You will provide essential administrative support to the department at Vulcan House, Sheffield (City centre). The role will involve, but not be limited to you performing the following:

The overseeing of the day-to-day casework
Managing a caseload, ensuring casework is progressed and managed efficiently
Delivering a quality service to both internal and external stakeholders
Responsible for compliance and quality assurance
Deliver against targets and provide excellent customer service
Deliver a professional service to Home Office standards and support colleagues.
Have a flexible approach and be receptive to organisational change

To apply for this post, you will be/have:

Competent in working in an administrative capacity (non-retail) (Graduates will be considered!)
Excellent communication of written and speaking English to enable telephone and email communication with customers along with customer-facing experience
Ability to organise a busy workload to deliver effective results on time and meet changing and complex demands as required
Ability to take a responsive and customer-focused approach to work and protect customer and colleague confidentiality
Excellent IT skills - Demonstrable experience in using Outlook, Excel, and Word in an office environment
Ability to deal calmly and professionally with customers on the telephone and ability to show empathy and support to customers
Strong work ethic and resilience

About Us

We recruit on behalf of some of the country's best-known organisations for roles across all industry sectors. We are located across 50+ high street locations, making hiring and job searching more personal. Our nationwide reach means we can engage with job seekers and employers in person, allowing us to tailor our approach to their unique requirements perfectly.

Apply

By applying today, you can kick start our fantastic on boarding process, as well as the ability to develop professionally and gain experience with this incredible government organisation.

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