Job Description

I am currently recruiting for a compliance and administrator for a 25 hour a week contract for a well-known charitable organisation that specializes in the wellbeing and recovery of those with mental health and substance misuse issues in Chelmsley Wood.

You will be responsible for all the administration for the service. You will liaise with the regional manager, Registered managers, HR and other team members to make all admin tasks as seamless as possible. You will also be responsible for the compliance and pre-employment checks of any new starters so being organised and proactive is key.

Your duties will consist of;

Maintain a tidy and welcoming reception area.

To receive service users, carers, visitors and professionals politely and efficiently, dealing with any queries tactfully and discreetly.

Receive telephone calls, recording messages or passing calls on to appropriate person. Operate answer phone

General office work, including photocopying, shredding, developing and maintaining office systems including filing system, mailing system, processing post, monitoring and maintaining office supplies (including stationery), arranging hospitality, etc.

Create and maintain client files, administration of referrals and closure of cases, maintaining confidentiality of all client material.

Minute meetings as required.

Book clients for appointments using an electronic diary system.

Design, generate and analyse data reports and give feedback to other team members and the manager

Liaise with Head Office, other services within the agency and external organisations as necessary using email through Outlook, the internet and telephone.


To be successful within this role you need the following skills;

- To be organised and pro active
- Have excellent communication skills, both written and verbal
- Experience in a similar role, either admin or compliance
- Able to drive and travel across the region
- Multitasking skills
- Data Entry, IT and attention to details skills

For your hard work and commitment, you can expect continued career development and the opportunity to work with many different levels of the business. A salary of £17,375 , 32 days holiday plus the 8 bank holidays and a pension plan.

If this sounds like your next career step, then click apply today. Or for more information then call Carina in our Birmingham care office on 0121 480 8217