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Billings Analyst - NPower

  • Location:

    Leeds, West Yorkshire

  • Sector:

    Internal

  • Job type:

    Temporary

  • Salary:

    Up to £10.33 per hour

  • Contact:

    Jordan

  • Contact email:

    [email protected]

  • Job ref:

    HK2083_1652806460

  • Published:

    about 1 month ago

  • Duration:

    3 Months

  • Expiry date:

    16/06/2022

  • Startdate:

    ASAP

Job Description

NPower - Billing Analyst

Location: Leeds LS14 (Regus office, Thorpe Park)
Salary: £10.33ph
Hours: Monday - Friday (37 hours)

You will work 2 days per week in the office and 3 days at home

This is an ongoing temporary position for 3 months with the possibility of extension depending on business needs.

Role Overview:
We are currently recruiting for a full time Billing Analyst to work for our client, NPower, based in Leeds. This is a fantastic opportunity to join an organisation that offers training and a great working environment.

Responsibilities:

  • Resolve a wide range of issues or customer queries, liaising with other parties where necessary to provide an appropriate and acceptable resolution for the customer
  • Provide support and assistance to others ensuring timely resolution to queries
  • Produce and maintain end to end Billing process documentation
  • Ensure Billing processes are fully documented and consistent with Business and Industry requirements
  • Covering customer calls, dealing with queries and day to day tasks
  • Ensure the Billing System is accurate and up to date
  • Main focus of the role is data entry and inputting information into the systems

    What we are looking for:
  • IT literate
  • Literate and numerate
  • Verbal communication
  • Demonstrates good listening and questioning skills
  • Communicates effectively with own team members and others
  • Strong Customer service ethic
  • Analytic
  • Ability to analyse complex information and propose possible solutions
  • Experience of data entry

If this sounds like the role for you, Apply now!

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