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Care Coordinator

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Care Coordinator

Job Description

Main duties

This is a dynamic role and one that will be of high responsibility and require dedication. You will be working alongside a supporting team as you tackle your daily duties and problem solve ad hoc.

You will need to have good knowledge and understanding of local facilities within the City of Portsmouth and be able to sign post care workers as well as clients as required.
You will be required to liaise with Adult Social Care within Portsmouth City Council and brokerage team and accept packages of care as per our team's capacity.
You will be required to plan rotas, coordinate and enable our carers to deliver care in a professional and timely manner. You will need to give written and verbal instructions on guiding the carers.
You will maintain good and effective communication with all relevant staff and stakeholders.
To be conversant with the Care Standards Act 2008 for the Domiciliary care Regulations and National Minimum Standards.
To be aware of the Quality Assurance Policy of the company and work the internal Quality, Audit and Compliance manager when required.

Key Skills:
Experience in domiciliary care
Flexibility to support the needs of the business
Possess a clear telephone manor with both clients and carer staff. Strong computer/IT skills (Company uses both Microsoft Office and bespoke homecare software packages).
Ability to prioritise workload according to the daily changing needs of the business.
Ability to work at speed with both concentration and a high degree of accuracy.
Ability to adapt and overcome challenging situations with a supportive team
Articulate with the ability to put across ideas succinctly and clearly
Excellent assessment skills
* Full UK Driving License
* Enhanced DBS
Be 100% committed to ensuring the very highest quality of care to all of our clients.
Maintain full client confidentiality at all times

Person specification:
* Knowledge and familiarity with Portsmouth City Council Adult Social care will be an advantage.
* Good established networking ability with Portsmouth city Council will be very beneficial for this role.

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