We are currently seeking Customer orientated people to begin careers as Claims Handlers in Bishop Stortford, no experience required as full training provided, please see below for more information;
Salary: Up to £17,000 (experience dependent) potential £26,250. The role is telephone-based (both in and outbound calls) handling customers' car insurance queries.
Requirements: Grade C GCSE or equivalent in Maths and English, computer literate and outgoing personality.
Hours: Monday to Friday 9am to 6 pm or 10am to 7pm, alternate Saturdays 9am to 2pm.
Your duties will involve offering our existing clients a complete customer care package. You will deal mostly with incoming telephone enquiries covering a wide range of subjects in connection with our clients' insurance. These may include discussions about outstanding paperwork or payments, processing changes customers may wish to make to their policies, cancellation requests, renewing policies and also dealing with any general enquiries they may have.
Successful candidates will receive full training on our range of products, how best to meet our customers' requirements and how to use the computer system. Successful applicants must be customer focused and able to work in a high paced, versatile and dynamic team. Previous customer service experience is not required, but a confident and friendly telephone manner and excellent communication skills are essential.
As a Customer Service Clerk, you will have the opportunity to earn a wide range of bonuses relating to performance-based targets. So help us deliver on our target of unrivalled service levels and join our customer service team.
For more information please feel free to contact me on 01895 204948 or alternatively I can be reached at