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Customer Service

  • Location:

    Peterborough, Cambridgeshire

  • Sector:

    Education services

  • Job type:


  • Salary:

    Up to £9.5 per hour

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


  • Startdate:

    24/05/22 16:33:39

Job Description

Brook Street Recruitment Agency are working on behalf of a well-established company based in Peterborough on a temporary position which will turn into a permanent position after 12 weeks.
Offering a starting salary of £19,760 rising up to £28,000 + with full training, but this is currently in negotiations to have a higher basic salary if successful;

Full and ongoing training will be provided to all members of staff to make you feel valued, coached and supported at all times.

Working Days:

5 out of 7 days are required to work with 1 being a day at the weekend (40 hours per week)
Working Hours Weekly Rotational (8 hours per day):

Morning Shifts (6am/7am/8am/9am/10am)
Afternoon Shifts (1pm/2pm/3pm/4pm/5pm)

After 6 months of service, you would be required to work 1x 7 days of night shifts 12am-6am with 3-4 days off to then return to your usual working pattern


  • Free Onsite Parking
  • Company Refreshments
  • Performance Bonuses
  • Casual Dress Code
  • Company Pension
  • Discounted/Free Food On Site
  • 28 Days Holidays
  • Relaxing Breakroom Area, Dart Boards, Table Tennis, Playstation, Xbox, Netflix
  • Competitions Held During The Year For All Teams
  • 3 Christmas Parties Per Year

Main Duties:

  • You will be providing a great customer-friendly service to all clients
  • Make accurate and detailed reports of each customer interaction
  • Operate within a number of third-party CRM systems to log requests
  • Adhere to compliance guidelines
  • Manage workload to prioritise tasks
  • Communicate with clients, customers and engineers to maintain a positive working relationship

This is a very exciting opportunity for someone who is looking to learn new skills, enhance their current skillset, wanting to grow as an individual and to have exposure to different working environments working for 1 company.

If you would like to learn more about this role, then please either give Clare at Brook Street a call on 07483 458 787 or pop me an email on


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