Back to Search Results

Customer Service Administrator

  • Location:

    Pontypridd, Rhondda Cynon Taff

  • Sector:


  • Job type:


  • Salary:

    Up to £19500 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    24 days ago

  • Expiry date:


  • Startdate:


Job Description

Customer Service Administrator

Our Client based in the Treforest area is looking for an experienced Administrator to join the team.

Role Responsibilities:
- To support the team with any administration duties
- Maintain and exceed customers' expectations
- Liaise with internal departments to ensure efficient process of sales
- Communicate directly with customers (Telephone, Email or face to face)
- Respond promptly to customer enquiries (initial same day response)
- Manage and escalate customer complaints
- Maintain records of customer communication/interaction

About you:
- Advanced Administration skills
- Excellent telephone manner
- Ability to build and maintain positive relationships with new and existing customers
- Excellent communication skills
- Time management and prioritising skills
- Ability to work in a team
- Self-motivated

- Logistics experience
- Experience of providing technical support

Salary: £19,500


Looking for a job? Register your CV now


Looking to recruit? Find the perfect hire today

Upload Job

Want to join our
​BS Social Care team? 

Join Now