Job Description

Customer Service Assistant (Security)
Full Time 35 hours
Temporary
Edinburgh
£11.30 ph

Brook Street are working with a client to place 1 Customer Service Assistant on a temporary basis. This role requires a resilient individual with consistently high standards of customer service, safety and customer care. An Ideal candidate should be presentable, approachable and have excellent written and communication skills and a keen eye for safety and security experience.

Job Description

• Ensure the integrity of the facility.
• Ensure the safety and security of our client`s staff and visitors.
• Manage the access and egress of the staff & visitors.
• Manage the daily occurrence Log.
• Assist passengers with mobility around the station - will be manual work as lifting luggage.
• Patrols of the premises internally & externally using a patrol recording system.
• Any other associated customer service duties as required.

The Skillset

• Strong communication skills, in both oral and written forms.
• Ability to understand the perspective of and interact with diverse people.
• Well-presented and groomed.
• Comfortable working at night.
• Experience in security.

Schedule

• 7 - 9 hour shifts
• Morning and back shifts

To progress in this role, you will have to pass Disclosure clearance and 3 years of work referencing.