Are you looking for a role that offers development and great benefits? Do you take pride in delivering the best customer service? If so, this could be the role for you.
My client is looking for an experienced Customer Service Representative to join their existing and growing team.
As a Customer Service Representative, you will offer support to our customers - both before and after they buy and use our products and services. You will need to have great communication skills, be energetic and have a clear focus on delivering your key objectives with every customer you talk to.
Duties will include:
- Helping customers navigate their way around the company website.
- Understanding customer's IT setup using screen sharing tools to streamline their experience.
- Ensuring all customers are treated as a VIPS.
- Making sure all customer contacts are responded to quickly and efficiently.
- Digesting customer requirements and feeding this into the product team to help them keep building the successful business and products they have today.
- Ensuring customer satisfaction at all times.
If you are interest please apply now or contact Vanessa at 07483 931 811