Job Description

We are currently recruiting for an Engagement Officer/Executive Officer, to work within a busy public sector office in central Sheffield. £9.51 per hour, rising to £12.14 after 12 weeks. This is a temporary contract, initially for 3 - 4 months. This will be a very interesting and rewarding role and we are looking for a special individual to fill it.

Experience working with vulnerable groups, case working approaches, and/or safeguarding experience is preferable, but not essential. Engagement Officers main responsibilities are to log information arriving from members of the public and to draft correspondence, playing a critical role in supporting the work of the Inquiry.

Excellent attention to detail. Ability to work methodically, even when time pressured. Strong organisation and time management skills. Excellent written communication skills, including drafting / proof-reading. The ability to work flexibly in a fast-paced, dynamic team, to meet the most critical operational needs.

You will be logging victim/survivor information from various contract routes onto the in-house system which will need to be done accurately and speedily. Working methodically to draft concise responses working from relevant information from the in-house system. Close liaison with the allocated Triage Officer to best manage the information flow.

Typical qualifications and experience:

• Five GCSE passes at Grade C or above
• Two 'A' level passes at grade E or above or equivalent
• NVQ Management Level 3 or 4 (or suitable junior management experience)
• Administrative experience with a good knowledge of and experience in using Microsoft Office
• Excellent communication skills, both oral and written
  

The role will be office hours (37 hours, Monday - Friday). You will need a valid passport and be willing to undertake a background check which can take around 40 days.

If you believe you have the qualities and experience we are looking for, please contact Gail at Brook Street on 01302 342378, to discuss further.