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Office Administrator - £22,000 - £25,000

  • Location:

    Knaresborough, North Yorkshire

  • Sector:

    Housing

  • Job type:

    Permanent

  • Salary:

    £22000 - £25000 per annum

  • Contact:

    Nicole

  • Contact email:

    [email protected]

  • Job ref:

    YOR/700471_1650468443

  • Published:

    about 1 month ago

  • Expiry date:

    20/05/2022

  • Startdate:

    20/04/22

Job Description

Office Administrator - £22,000-£25,000

My client is looking for an experienced Office Administrator, to be based in Knaresbourough.
This is an exciting opportunity, to join an established company which offers a competitive salary, job progression and security.

ACCOUNTABILITIES / MAIN RESPONSIBILITIES

HR:

Recruitment including:

  • Liaising with Operations manager re areas and positions required
  • Advertising
  • Telephone interviews
  • Arranging trial shifts in conjunction with operation manger
  • Adding new employees on to system
  • Enrolling staff on NEST pension scheme when required
  • DBS Control - including processing new applications
  • Maintain lists and sending to relevant customers
  • Monitoring and recording holiday/sick cover for operations manager
  • Processing staff leaving the company
  • Monthly expenses forms
  • Health and Safety
  • Updating policies and procedures
  • Safecontractor accreditation
  • COSHH documents
  • Risk Assessments

Customer Focused:

  • Completing quotations and supporting documentation for prospective customers
  • Creating New Customer Files (physical and on electronically), setting up on contacts, issuing and receiving contract documentation
  • Issuing Liability Insurance to All customers
  • Customer communication emails
  • ATP Test Certificates
  • Arranging new Sanitary Bin contracts
  • Control of ongoing Sanitary Bin contracts
  • Typing up audits snd sending to customers

    General Admin:

  • Vehicle management, tax, insurance, MOTs, servicing, roadside assistance
  • Fuel Cards
  • Updating standard documents and Company Handbook
  • PPS Sales Reports
  • Processing stock orders form staff
  • Maintaining stock levels in the office
  • Collecting Post
  • Processing cheques received in post
  • Cleaning Office
  • Ordering stationary items for office
  • General administrative duties, including filing and document management.
  • Any other required administration tasks
  • Participate in training and development processes in support of your own development



PERSON SPECIFICATION

Knowledge:

  • Must be able to read and write in English to a good standard
  • Ability to use machinery associated with the cleaning industry, ie. Vacuum cleaners, carpet cleaners etc
  • Awareness of Health and Safety
  • Organisational skills


Experience:

  • Ability to work on own initiative and problem solve
  • Work experience within the cleaning industry
  • Supervisory experience
  • Experience of working as part of a team
  • Time management skills - to be able to work within allocated timescales and to take a flexible approach in order to meet the service requirements


Qualifications:

  • No essential qualifications are required for this post
  • Clean UK Driving License
  • British Institute of Cleaning Science - Level 1 & 2 (desirable)
  • NVQ Level 2 Cleaning & Support Service Skills (desirable)


Personal qualities:

  • Customer focused
  • Self-motivated and confident
  • Excellent communication skills
  • 100% Trustworthy
  • Punctual and reliable
  • Open to feedback


CORE COMPETENCIES

Achievement and Resilience:

  • Demonstrate enthusiasm and drive to improve own performance and to achieve and exceed targets
  • Identifies and acts on opportunities to improve processes
  • Takes responsibility for own actions and responds positively to change
  • Analytical Demonstrates an analytical approach to problem solving and generates workable solutions based on logical judgement
  • Accurately and quickly performs numerical calculations


Persuasive Communication and Impact:

  • Presents ideas and information concisely and confidently
  • Negotiates effectively
  • Obtains information using effective questioning and listening techniques


Planning and Organisation:

  • Establishes an effective course of action to accomplish objectives by set deadlines
  • Plans, prioritises and manages own workload taking into account finer details


Building Relationships and Teamwork:

  • Builds effective relationships based on trust and rapport, interacts at all levels in a confident and diplomatic manner
  • Actively co-operates with colleagues in pursuit of team objectives
  • Demonstrates consideration and support for others
  • Responds and adapts positively and quickly to change
  • Tolerates ambiguity
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