Job Description

Operations Administration Officer - Hybrid Working. £11.23 p/h

37 hours per week, 9am - 5pm Monday to Friday

Hybrid working

Location: Liverpool City Centre and home working

34 days paid annual leave per year

The key purpose of this role is the delivery of Electronic Monitoring (EM) operations for the public sector. As an Operations Officer you will schedule appointments with the EM supplier at various locations across the UK in order to commence, amend, or cease monitoring.


Key responsibilities:

" Monitoring the team mailbox and perform triage duties to respond to enquiries as appropriate.
" Supporting the GPS Expansion Caseworkers by scheduling and performing EM initial decisions and case reviews in line with immigration policy and making initial recommendations regarding the commencement, variation and cessation of EM conditions supported by automated IT systems.
" Monitoring electronic breach alerts and notifications received from the EM supplier and triaging the update, updating IT systems, and forwarding for action as required
" Supporting the EM Caseworker with tracked correspondence duties, in line with policy, ensuring post is recorded and relevant systems updated for reference.
" Actively participating in the performance process, ensuring all mandatory training is up to date, and work objectives are met.

Benefits and details:

" A long-term position with an initial contract length of 1 year with opportunities to go permanent
" Great training and development opportunities to continuously progress within the public sector
" 34 days paid holiday each year
" Working a hybrid model of blended office and home working
" Rate of pay £11.23 p/h and working 9-5 Monday - Friday

Please apply directly through the advert with your most up to date CV

Immediate start dates will be available, once screening and security checks have been successfully completed - we will need you to provide proof of ID and address in order to apply for this.

Interviews will also be conducted remotely via video call - once your application is received our Central Home Office Recruitment team will be in touch to discuss next steps.

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