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Sales & Retention Agent

  • Location:

    Runcorn, Cheshire

  • Sector:


  • Job type:


  • Salary:

    Up to £21000 per annum

  • Contact:


  • Contact email:

    [email protected]

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Startdate:


Job Description

Are you a self-motivated individual, who thrives on sales and customer satisfaction?

We are looking for a Sales & Retention Agent, who is confident with inbound and outbound calls. You will be responsible for bringing in new business and renewing existing client policies, whilst also dealing with customer enquiries regarding quotes they have received.

£21,000 per annum + opportunity to earn a quarterly bonus

Hours: 08:45 - 17:30 (plus one in every four consecutive Saturdays, 08:45 - 14:00)

Key Responsibilities:

Contact potential clients using warm leads and referrals
Gather information from clients to assess their risk profile and offer the correct solution
Building client relationships to retain clients at renewal stage
Frequently replenish job-specific knowledge and apply it to your day-to-day role
Fulfil company, regulatory and policy obligations in a proper manner


Quote volume and conversion target
Renewal target
Call handling and efficiency standards, e.g. wrap time and call length
Compliance adherence standards
Adherance to laid down company procedures

If you fit the above criteria, please apply directly and to speed up your application, please complete our pre-registration link on


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