Job Description

We are in partnership and collaborating with a fantastic client who are a registered care and support charity, who specialise in delivering homes, services, and innovation for the most disadvantaged communities in the Midlands and providing support to vulnerable adults. They provide the very best service, and they would love your help to continue that process.

My client is looking for a full-time Team Supervisor to work within their Domestic Abuse service in and around Birmingham. As a Team Supervisor, you will be managing a team of 8 and delivering individualised and person-centred support to aid the recovery, healing and resilience of individuals, couples, or families in re-building their lives and minimising the risk of future harm following experiences of domestic abuse. You would support in accessing appropriate services; empowering them to build successful relationships and rapports within their community; improving their health and well-being and increasing levels of independence.

We are looking for individuals with relevant experience in providing management support for a specialist support service providing support to people who have experienced domestic abuse from within the Birmingham area.

Your duties will include, but are not limited to:
- Allocating service users to support workers. Referral handling. Managing properties and managing service user property applications and liaising with the housing team. Managing a team, carrying out one to one supervision, leading on team meetings and offering case management support for staff. Preparing staff work rotas. Writing outcome reports. Handling petty cash. Payment by outcome targets.

Your CV should demonstrate the following:
- Excellent communication skills as well as a customer focussed approach are essential.
- Experience of is desirable. The ability to develop effective working relationships with colleagues and professionals within external partner agencies
- Have good working knowledge of housing and Welfare benefits, as well as `Social Housing White Paper`. A working knowledge of legislation regarding domestic abuse and delivering support to vulnerable people.
- IT Literate and competent with word, excel, support planning software and database management and creation.

Important personal qualities are a `can do` attitude around working with individuals and families affected by domestic abuse or violence. You must be able to show empathy, resilience, reliability, and you must be hard-working and committed.

For your hard work and commitment, you will be paid a salary of around £22,000 - £24,641, depending on experience, and a very desirable employee package that includes birthday leave, new house move leave, employee assistance programme, cycle purchase scheme, gym flex discount, Costco discount card, eye-care vouchers, up to 50% off monthly public transport, taste card which enables you to have discount on restaurants, cinemas, theatre and hotels, 34 days annual leave with the choice to buy or swap extra days.

All applications must be accompanied with a current CV.

If you want to help make a difference, click apply now, or call Samuel on 01214808217 for more information.