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Call Handler

  • Location:

    Wakefield, West Yorkshire

  • Sector:

    Internal

  • Job type:

    Temporary

  • Salary:

    Negotiable

  • Contact:

    Inderjit Badyal

  • Contact email:

    Inderjit.Badyal@brookstreet.co.uk

  • Job ref:

    CH-111_1563373914

  • Published:

    about 1 month ago

  • Duration:

    On going

  • Expiry date:

    16/08/2019

  • Startdate:

    ASAP

Job Description

We are currently looking for temporary 111 Call Handler's to work within Wakefield, the role is working on a rotational shift basis due to the opening hours of the contact centre, the position starts at £8.21ph but this does go up based on performance, training is offered within this very supportive environment, please see below for more information;

Role Profile

Manpower has an amazing opportunity to work within a well-respected organisation as a 111 Call Handler. This call centre is based in Wakefield and is a vital role within the NHS as it is the first point of contact for the general public in their up most time of need. The call centre is open 24/7, 365 days a year which means you must be fully flexible when working, which does include bank holidays, Christmas and New Year's.

The pay starts from £8.21 and you can earn up to £16.40 per hour. This fantastic role would be suitable for anyone looking to start or continue a career with a well-respected company and those who are interested in helping others. Calls to the service come through from the general public and you must be able to deal with all callers in a calm and professional manner.

To be successful as a 111 Call Handler you have the passion to help others and commitment to building a career. Being a 111 Call Handler, you will benefit from continuous personal development and an excellent career path. Having some previous experience as a Customer Service Advisor would be an advantage, but as full training is provided you only need a good telephone manner and a willingness to learn.

Requirements;

-Empathetic attitude

-Organisation

-Flexibility

-Time Keeping

-Customer Service

Desirable

Previous contact centre experience

Are you looking for a new job opportunity? Do you want to give back to the public? If this sounds like the perfect job for you, apply now, for more questions please feel free to drop me an email

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