Inbound Customer Service Advisor
£8.21 per hour plus bonus
Hours: 40 hours a week
Shift Pattern: 8am - 8pm Monday to Sunday
Are you looking to join a dynamic, award winning, growing company in Derby?
Are you over the age of 18?
Do you thrive on having great conversations with customers?
Well look no further, as here at Firstsource Solutions UK, due to an exciting company expansion, are looking for individuals who are passionate about delivering exceptional customer service/sales.
As an Inbound Retention Advisor in our award winning, Derby Contact Centre - you'll connect our customers with a world of entertainment. You'll receive calls from existing customers who are thinking of leaving or want to change aspects of their package. You'll be tasked with selling the advantages of Sky and retaining their subscriptions for Sky's industry leading products.
In return we will offer you:
- Reward and recognition; they are an important part of our culture. We know that happy, motivated people are the best way of delivering excellence to our clients and building a world class organisation.
- You will receive free Sky TV and broadband to enjoy, private healthcare through our health provider, Healthshield.
- We encourage employees to constantly learn and grow so we also offer the opportunity to undertake a BSC degree in Customer Contact Management through the University of Ulster.
- We offer many more benefits and incentives but do not just take our word for it, apply today and if you match what we are looking for, we will invite you in meet the team.
For more information please feel free to give me a call on 01895 204 948 or laternatively drop me an email to Sophie.Howley @ Manpower .co .uk