As a Support Workers you will provide advice, support, advocacy, key work for recovery plans and undertake elements of assessment and case management as directed.
Support Workers are expected to work not only from the offices but also in primary care, arrest referral, hospital and youth settings and other outreach settings as required by the service specification, The role is a Monday to Friday 9am to 5pm.
Duties and Responsibilities
Working in a way that recognises and values diversity, understands the functional model of substance misuse, the Recovery Agenda and problems caused by alcohol and drug misuse, support worker will:
Provide information advice and support on the telephone, face to face and in groups.
Provide screening and brief advice.
Undertake elements of assessment and case management with stable clients as directed.
Ensure all safeguarding issues are dealt with in accordance with policies and protocols.
Work to a recovery plan, undertake recovery plan reviews and assist with care pathways.
Include family members and supportive networks in recovery plans.
Deliver agreed support packages to quality standards, as outlined in the care plan.
Act as key worker with individual recovery plans.
Ensure work is undertaken in line with Health and Safety requirements and that risk assessments have been completed.
Liaise with external agencies, eg GP's, treatment providers, social care services.
Provide information and support people to access community services.
Assist with the provision of the group programme.
Assist with promotional events.
Facilitate client satisfaction reviews.
Work with peer mentors and volunteers.
-Out of hours support
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